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I have never purchased a puppy from a pet shop, and had not planned to on the day my family and I went in to Lakeland Petland to JUST LOOK. Before I knew it, a sales girl brought out a Boxer puppy for me to play with.

Well, after he looked at me with the adoring eyes, he was bought. Within a couple of weeks of purchase, the puppy became ill. The nightmare began. I received NO help from Lakeland Petland store owner or manager, Petland Claims and Warranties was slow in acting, and no help there either.

The Petland contracted veterinarian just so happened to be the husband of Lakeland Petland, and the puppy was getting minimal treatment at this vet for his illness. I actually had to take the puppy to a 24/7 emergency vet, where he stayed for a week for around the clock treatments. Needless to say, this was expensive. I then had to pay our veterinarian costs to cure our other two dogs from Kennel Cough.

The puppy I purchased from Lakeland Petland had Kennel Cough, which turned into pneumonia, which almost KILLED him. To this date, I have spent over $5000 in vet costs on the puppy purchased at Lakeland Petland. The latest issue with the puppy purchased at Lakeland Petland, and after the necessary emergency treatment to save his life, is tape worms. My veterinarian is sending a tape worm sample, which is 18" long, to a lab to determine the species.

"It is highly possible the puppy had the intestinal parasite upon purchase, and it may have come from a puppy mill outbreak".

The owner of Lakeland Petland, and her husband, the Petland's contracted veterinarian, were both arrested on 6/5/15 for falsifying health certificates for puppies purchased at Lakeland Petland.

Needless to say...I am PISSED.

Reason of review: Bad quality.

Location: Auburndale, Florida

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Guest

How long did it take to clear the pneumonia in your pup? It has been two months with my puppy and he still has it.

My vet bills are over $10,000 and growing. I still have to take my pup for x-rays every ten days, plus meds.

Each time it is $200+. I have now been left broke, an emotional mess, and still our beloved little guy is sick.

Guest

I feel I must comment because I am experiencing something similar.

On 12/2/15, I purchased a puppy from Petland on Alafaya Trail, Orlando, FL 32828.

They consider this the East Orlando store. At the time of purchase, while still in the store, I saw the puppy have watery BM with a line of blood. I asked the sales associate about that and I was told that the red was a medication that the puppy was taking. Bought the puppy, brought it home and brought to the vet the very next morning.

The puppy was infected with Giardia, an intestinal parasite and also an upper respiratory infection, Bordetella. Two weeks later the Giardia has cleared up, however the respiratory infection was so virulent that it is still being treated with antibiotics. Petland advises customers to use only the vet they "contract" with and I have not taken my animal to that vet as they are very persistent. However I was requested to submit my care receipts to a third party called "Pawsitive Solutions" and they have paid for the medications because my dog was ill leaving their store.

Now they are trying to use any persuasion possible to get me to go to their "contracted" vet with follow up care. I refused. This contracted vet of theirs provided a forged document stating that this dog was appropriate for sale. The line on the document stating that the dog was negative for Giardia is clearly forged.

The document they provided me was dated 11/24/15 and the dog was bought 12/2/15 however the stool test results are hand written and it's apparent that it was whited out and written the day of sale. My suspicion is that the staff were hoping I would go to their contracted vet and then the illnesses could have been swept under the rug. Right now, they are threatening to Not pay for any more meds unless their own vet is seen and writes the script when they have already paid for 3 prescriptions thus far. You would think there would be no difference to them if this is something they would be paying for anyway.

It's clear to me that the vet they want me to use have a very suspicious business relationship. That is really even more of a concern as it relates to the pets that remain at the store who have communicable diseases such as, Giardia and Upper Respiratory illnesses and the vet caring for them has suspicion of signing a clean bill of health for my sick dog.

It worries me what type of care this vet really provides for the animals that remain in the store. They are running many scams against customers but the animals in that store are unhealthy and I request that the facility get inspected and be monitored more closely.

Guest

Hi! I'm a student journalist working on a story about puppy mills and corrupt Petland stores.

Could I talk to you over the phone for a few minutes tomorrow, Monday Sept 21st, to hear about your experience with your adorable boxer puppy?

I have two boxers of my own so your story struck me.

Thanks, Hannah Hawks

Guest
reply icon Replying to comment of Guest-1036340

hannah-hawks@***.edu

Merton Mok
reply icon Replying to comment of Guest-1036340

You may contact me as well in case anyone of your class mates needs info for a project or case. I've done a lot of research myself have evidence. Let me know.

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