Product: Petland Customer Care Clear all filters (11 of 11 reviews match)
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Upon asking someone to see the puppy I was told “were too understaffed and don’t have time for all of you” with 5 people just standing behind the kennels watching all this happen you’d figure someone would have been able to get off their lazy *** and help huh? Not to mention the handling of these puppies. Tossing them carelessly back into cages...will not have my business. Get it together petland...
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1.0
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Petland Customer Care
#1211672
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January 28,2018 5:13 pm...... I was very serious about buying a puppy, I recived no help for 30 minutes or longer and finally when I did get help I had about 6 minutes with the puppy until one of your workers rudely harassed me and finally kicking me out of the room...
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1.0
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Petland Customer Care
#1178105
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i talked to the manager of Petland Largo and she rudley said I can't take this back. I said to her the her employee not only was pushy she also said I could bring it back. i thought there would be no problem since every pet store lets you bring back anything. Its not...
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1.4
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Petland Customer Care
I didn't like
  • Customer service state of the pets
  • Manager with no knowledge of policy
  • Didnt disclose my pet has polydactyly
#1038760
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Featured

Recently visited this store and found that the puppies were crated and only had the crate bars to stand on.This will ruin their paws and cause them great pain! Some public agency needs to monitor this store for their treatment of animals. I contacted several local...
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graygermanshepherds_63
graygermanshepherds_63

The video attached is showing happy, older puppies playing.. They are on a wire surface to keep them from getting *** on their coats. They are not keep like this all the time....

Anonymous
Mir Vie

Adopt don’t shop! This place is a puppy mill. Should we expect anything better? These people need to get out of this business! I would protest outside if I lived in Chinaor wh...

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Petland Customer Care
#1032010
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Petland Customer Care Review

Wow I have the best service ever. Maria was super amazing I was in the store just looking at the puppies didnt have any intention to buy one but Maria sold me 3 puppies she is wonderfull. puppies are healthy and beautiful. They provided all the breeders info. I give them 5 stars. Thank you Maria and Thank you petland... you guys made my life so much better with my 3 furry babies
5.0
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Petland Customer Care
#916951
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Petland Customer Care Review

I hate being called "honey". Im a grown woman. Give me a break little girl! Lost a customer... HATE IT!
2.1
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Petland Customer Care
#855148
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Petland - Review about Bad Customer Care

I have called Corporate headquarters three times and left a message, it seems to me that they don't care about there customers or the pets they sell.
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Petland Customer Care
#517084
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A week ago, my husband and I went to Petland with our 5 yr old son and his friend/classmate along with her 3 yr old brother and mother. While playing with a puppy, the dog had pee'd on the floor. So before cleaning it up, we returned the dog and got the kids out of the...
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Anonymous
Bee

And yet it's horrifying to watch that STILL, dozens of idiots every single day year after after are using CREDIT CARDS to give THOUSANDS of dollars to this store, even where t...

Anonymous
me

I would have not cleaned up the dog pee and I would have promptly told them where they could have put that paper towel.

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Petland Customer Care
#498317
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Something happened to a young white male in the store which caused the bunny he was holding to jump back in the cage. The employee told the young boy, no more bunnies for you. After that, other people were holding the bunnies. I am a young adult, who is African...
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Anonymous
Loraine

Best advice is to never purchase from pet stores. Rescues are the way to go. Petfinder.com should have bunnies in your area.

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Petland Customer Care
#422245
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Walked in and Don asked if he could help me find anything. I said No, I have a coupon for $5.00 from the mail and he just said "Oh", thoroughly lacking customer service and friendliness. As I moved throughout the store, I was observing the puppies in their cages. ...
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Anonymous
ANGRY CUSTOMER

The owners and employees are very rude , I agree. I recently got a dog from there and due to her being in a CAGE and NOT having the proper calcium as a puppy it will now need...

Anonymous
Heather

All I hear is blah blah blah customer service. Have YOU ever worked retail before? Sometimes customers take communication the wrong way. It sounds like you did. \"Walked i...

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Petland Customer Care
#324644
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