Product: Petland Customer Care Clear all filters (11 of 11 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
0 comments
1.0
Details
Upon asking someone to see the puppy I was told “were too understaffed and don’t have time for all of you” with 5 people just standing behind the kennels watching all this happen you’d figure someone would have been able to get off their lazy *** and help huh? Not to mention the handling of these puppies. Tossing them carelessly back into cages...will not have my business. Get it together petland...
View full review
Author
Service
Petland Customer Care
Reason of review
Poor customer service
Review #1211672 is a subjective opinion of poster.
0 comments

Petland - Horrible service

1.0
Details
January 28,2018 5:13 pm...... I was very serious about buying a puppy, I recived no help for 30 minutes or longer and finally when I did get help I had about 6 minutes with the puppy until one of your workers rudely harassed me and finally kicking me out of the room taking the puppy away from me not asking if I wanted to buy the puppy in which I did! The whole time I was there as well she gave me dirty looks and ignored me the entire time.
View full review
Author
Location
Wichita, Kansas
Service
Petland Customer Care
Reason of review
Poor customer service
Review #1178105 is a subjective opinion of poster.
0 comments
1.4
Details
i talked to the manager of Petland Largo and she rudley said I can't take this back. I said to her the her employee not only was pushy she also said I could bring it back. i thought there would be no problem since every pet store lets you bring back anything. Its not...
View full review
Author
Location
Largo, Florida
Service
Petland Customer Care
Cons
  • Manager with no knowledge of policy
  • Didnt disclose my pet has polydactyly
  • Customer service state of the pets
Reason of review
my pet is a polydactyly they did not disclose
Loss
$2500
Preferred solution
Price reduction
Review #1038760 is a subjective opinion of poster.
Featured
4 comments
Recently visited this store and found that the puppies were crated and only had the crate bars to stand on.This will ruin their paws and cause them great pain! Some public agency needs to monitor this store for their treatment of animals. I contacted several local...
View full review
graygermanshepherds_63
#1438569

The video attached is showing happy, older puppies playing.. They are on a wire surface to keep them from getting *** on their coats. They are not keep like this all the time....

Author
Location
Overland Park, Kansas
Service
Petland Customer Care
Reason of review
Pets paws are being damaged because they spend the day in crates with only crate bars on their paws.
Preferred solution
Let the company propose a solution
Review #1032010 is a subjective opinion of poster.
0 comments

Petland Customer Care Review

5.0
Details
Wow I have the best service ever. Maria was super amazing I was in the store just looking at the puppies didnt have any intention to buy one but Maria sold me 3 puppies she is wonderfull. puppies are healthy and beautiful. They provided all the breeders info. I give them 5 stars. Thank you Maria and Thank you petland... you guys made my life so much better with my 3 furry babies
View full review
Author
Location
Atlanta, Georgia
Service
Petland Customer Care
Reason of review
Good customer service
Review #916951 is a subjective opinion of poster.
0 comments

Petland Customer Care Review

2.1
Details
I hate being called "honey". Im a grown woman. Give me a break little girl! Lost a customer... HATE IT!
View full review
Author
Location
Newark, Ohio
Service
Petland Customer Care
Reason of review
Poor customer service
Review #855148 is a subjective opinion of poster.
0 comments

Petland - Review about Bad Customer Care

I have called Corporate headquarters three times and left a message, it seems to me that they don't care about there customers or the pets they sell.
View full review
Author
Service
Petland Customer Care
Reason of review
Poor customer service
Review #517084 is a subjective opinion of poster.
6 comments
A week ago, my husband and I went to Petland with our 5 yr old son and his friend/classmate along with her 3 yr old brother and mother. While playing with a puppy, the dog had pee'd on the floor. So before cleaning it up, we returned the dog and got the kids out of the...
View full review
Anonymous
#838079

And yet it's horrifying to watch that STILL, dozens of idiots every single day year after after are using CREDIT CARDS to give THOUSANDS of dollars to this store, even where t...

Author
Location
Columbus, Ohio
Service
Petland Customer Care
Review #498317 is a subjective opinion of poster.
1 comment
Something happened to a young white male in the store which caused the bunny he was holding to jump back in the cage. The employee told the young boy, no more bunnies for you. After that, other people were holding the bunnies. I am a young adult, who is African...
View full review
Anonymous
#691266

Best advice is to never purchase from pet stores. Rescues are the way to go. Petfinder.com should have bunnies in your area.

Author
Location
Summerville, South Carolina
Service
Petland Customer Care
Review #422245 is a subjective opinion of poster.
4 comments
Walked in and Don asked if he could help me find anything. I said No, I have a coupon for $5.00 from the mail and he just said "Oh", thoroughly lacking customer service and friendliness. As I moved throughout the store, I was observing the puppies in their cages. ...
View full review
Anonymous
#693575

The owners and employees are very rude , I agree. I recently got a dog from there and due to her being in a CAGE and NOT having the proper calcium as a puppy it will now need...

Author
Location
Columbus, Ohio
Service
Petland Customer Care
Review #324644 is a subjective opinion of poster.