State: Illinois Clear all filters (12 of 186 reviews match)
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I purchased a puppy from Naperville on 01/10. On 01/15 he was diagnosed with Kennel Cough. The vet told us he had Kennel Cough prior to our purchase date. Our family pets are now at high risk for this illness also. All pets at the Naperville location were exposed. We...
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4.0
#771740
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Chief-I just purchased 2 dogs from the Naperville IL store. My Great Dane had Pneumonia from Kennel cough. I took her to the vet and contacted Pet Solutions as well. I complained to the store and the manager "Derrick" basically did not want to help. So I too my dog to...
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Anonymous
Anonymous

I purchased a puppy from Naperville on 01/10. On 01/15 he was diagnosed with Kennel Cough. The vet told us he had Kennel Cough prior to our purchase date. Our family pets are ...

I didn't like
  • Sold me a sick animal
  • Animal conditions
#742005
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My daughter bought a puppy for her mom who recently lost her beloved chihuahua. They never told her that the interest rate on the credit forms she signed was for 189% interest. So a $1500.00 dog is costing her over $3000.00. Their response was to bad it's what she...
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Anonymous
Diana

Do not buy pet shop puppies. They're sick and overpriced and come from puppy mills. ADOPT DON'T SHOP

Anonymous
Anonymous

First of all, why isn't your adult daughter posting her own complaint? Secondly, buyer's remorse is not a valid complaint about a company. Your daughter needs to READ things b...

1.4
#553026
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We have been looking for a Sibarian Huskey for three months and I should have known better to purchase a dog from Petland. My boys and I couldn't resist when we found a blue eyed male. When we brought him home he seemed fine until about 20 hours later he started...
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Anonymous
Anonymous

Hi, My name is Hannah Hawks and I am a student journalist at the University of Iowa. I am working on a story about Puppy Mills and Petland's corrupt affiliation with them. I r...

#540409
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Me and my family went there to buy a rabbit.After picking one out we had to endure a 30 min sales pitch on a rabbit kit of supplies that that was 129.00.I told him i did not need everthing in the kit.So while picking up the food and water bottle and other stuff. he...
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Anonymous
Really...

So, what you are saying is that you wanted to get a pet for your daughter, but you did not want to do what EVERY pet owner should do and make sure all of the animal's needs ar...

#405334
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We bought are beloved Boston Terrier from the Batavia, Il Petland in May of 2011. When we got her she was already had kennel cough. They said she was fine but we had to hospitalize her twice and she was on meds for 2 months. ...
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heart broken
heart broken

sorry I paid cash. Who cares if your not my friend I don\'t even know you. Not everyone knows about Petland so take your anti physcotics and calm down. Let me post my story wi...

Anonymous
USMCDEATHCARD

Where have you been? Under a rock? Stuck in the outhouse? Everyone knows Petland use puppy mills and 90% of the dogs are sick and not going to live out a healthy life, yet you...

#265637
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7 year old complaining abaut pet land. do not at all ever get a pappy from pet land !my puppy lily dide! i crid so mach it was to hard for me to take it.And she was only a year old. i am so mad at pet land! my name is veronica . she had samething rong with her her hole...
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Anonymous
Gino Orlando

ickbomb66 Like first born triplet(a fifth grader)said you spelled grammar wrong, there is not excuse for that. Especially since this can be picked up by spell check. Seri...

Anonymous
Gino Orlando

ickbomb66 You must have been abused to bash a first grader for her spelling and grammar, and you *** grammar is not speller \"grammer\". What is your excuse. You are rig...

#231334
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I bought a puppy from them and that is only because he was on sale and he looked almost exactly how I wanted him to look. He is a Dalmatian. They waved this full warranty *** in front of my face and me like an *** I believed them. They promised that the puppy was...
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Anonymous
Anonymous

This place is horrible. Dogs are made to live in wire cages with little or no cushioning and have to live next to their own ***. This place needs to be shut down.

Anonymous
Anonymous

We went to Petland in Las Vegas, Nevada on with no intent to purchase a puppy. However, as we were browsing, this beautiful little Papillion puppy caught our eye. We visited w...

#122514
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Other Product Review

Petland
#819578
Horrible horrible horrible!!!!! I had to leave the store....4 dogs were attacking one dog repeatedly and sales associate refused to do anything. Petland in Merrillville Indiana SHAME ON YOU!!!!
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French Bulldog Puppy Review

Petland
#759001
1.0
Details
Went to purchase a French BullDog, and they would not assist me or show me the puppy so I walked out. If I'm spending $3500 I feel they should approach me.
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Customer service
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Petland Adopt-A-Pet Review

Petland
#718515
1.0
Details
Bought puppy 2 years ago from Petland in Round Lake Beach,Illinois. Had her 13 days had her put down for liver shun cost me over $800.00 just to purchase her and $170.00 to have her cremated. Got nothing from Petland but people continue to buy there sick dogs. Be informed before you buy better yet save a pet adopt a pet.
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Petland Staff Review

Petland
#687608
1.0
Details
Recently I made 2 stops to Petland in Racine. The first time I waited for an hour for someone to even ask if I wanted to hold a puppy. The second time I waited 20 minutes before I decided that they do not deserve my business! Customer service is a joke!
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Customer service