Petland Contact Information

Toll-Free Number:

  • (800) 221-5935 Toll Free

Corporate Office:

  • (800) 221-5935 Toll Free

Credit Card:

  • (866) 499-4761


  • (740) 775-2464

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Petland, Inc.
250 Riverside Street
Chillicothe, Ohio 45601
United States

Other Info:

Monday to Friday, from 9 AM - 5 PM (EST)

Social Networks:

Summary of Petland Customer Service Calls


Customers Contact Petland to Ask about:

Payments and Charges:

  • “Payment”
  • “Over charge”


  • “Poor customer service”

Product/ Service:

  • “Rude person from Petland Lake Frederika Florida called me on recorded line today asking me to buy a dog. I told her I bought a dog from Petland Lake Frederika in Orlando Florida area in October 2017. I asked to speak to the manager and she hung up”


  • “Manager rude”
  • “Dog”
  • “I want to find out about why prices are changed once you arrive at the store locations on dogs”

Petland Rating Stats

1.5 out of 5 stars
based on 66 reviews
See all 223 reviews reviews

Rating stats

  1. 49 reviews
  2. 12 reviews
  3. 0 reviews
  4. 2 reviews
  5. 3 reviews

Rating trend

About Petland

Top 5 Petland Products

Dog, Cat, Akita Dog, Rabbit, Chihuahua Dog

Top 5 Likes about Petland

I will never go back, New puppy, Dog when i saw her

Top 5 Dislikes about Petland

Customer service, Animal conditions, Sold me a sick animal, Dishonesty, Where they get their dogs from


Petland is a privately owned corporation. It is headquartered in Ohio. The Petland chain of pet shops was founded in 1967 in the United States and at the present time this is the largest chain in the world. The company has its stores in many countries all over the world: Japan, France, Canada, Chile, and South Africa. Petland offers tropical and marine fish, exotic birds, small animals, reptiles, puppies and kittens. Besides, Petland provides a diverse range of pet-related services, veterinary help, consultations on caring for a pet, distribution of pet-related merchandise. Adopt-a-pet is one of the most successful programs of Petland.

Petland reviews and complaints

Petland is ranked 65 out of 453 in Pet Stores category

Edit Description

Petland Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Petland to


Products and Services Sold by Petland

Write a review
Do you have something to say about Petland? What happened? What can we help you with?
Submit review Don't show this popup