Petland Contact Information

Toll-Free Number:

  • (800) 221-5935 Toll Free

Corporate Office:

  • (800) 221-5935 Toll Free

Credit Card:

  • (866) 499-4761


  • (740) 775-2464

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Currently you can call only US numbers.

Headquarters Address:

Petland, Inc.
250 Riverside Street
Chillicothe, Ohio 45601
United States

Other Info:

Monday to Friday, from 9 AM - 5 PM (EST)

Social Networks:

Summary of Petland Customer Service Calls


Customers Contact Petland to Ask about:

Payments and Charges:

  • “Payment”
  • “Over charge”


  • “I paid off my credit card when will it show paid in full on credit report?”


  • “Poor customer service”

Product/ Service:

  • “Rude person from Petland Lake Frederika Florida called me on recorded line today asking me to buy a dog. I told her I bought a dog from Petland Lake Frederika in Orlando Florida area in October 2017. I asked to speak to the manager and she hung up”


  • “Pricing”
  • “Manager rude”
  • “Dog”

Petland Rating Stats

1.5 out of 5 stars
based on 68 reviews
See all 226 reviews reviews

Rating stats

  1. 49 reviews
  2. 12 reviews
  3. 1 review
  4. 3 reviews
  5. 3 reviews

Rating trend

About Petland

Top 5 Petland Products

Dog, Cat, Akita Dog, Rabbit, Dachshund Dog

Top 5 Likes about Petland

I will never go back, Puppy we came to see, New puppy, Lots of inventory, Dog when i saw her

Top 5 Dislikes about Petland

Customer service, Animal conditions, Sold me a sick animal, Dishonesty, Where they get their dogs from


Petland is a privately owned corporation. It is headquartered in Ohio. The Petland chain of pet shops was founded in 1967 in the United States and at the present time this is the largest chain in the world. The company has its stores in many countries all over the world: Japan, France, Canada, Chile, and South Africa. Petland offers tropical and marine fish, exotic birds, small animals, reptiles, puppies and kittens. Besides, Petland provides a diverse range of pet-related services, veterinary help, consultations on caring for a pet, distribution of pet-related merchandise. Adopt-a-pet is one of the most successful programs of Petland.

Petland reviews and complaints

Petland is ranked 68 out of 457 in Pet Stores category

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Petland Stats

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Number of Calls

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