Contact Information

Petland Phone Numbers

Toll-Free Number:

  • (800) 221-5935 Toll Free

Corporate Office:

  • (800) 221-5935 Toll Free

Credit Card:

  • (866) 499-4761


  • (740) 775-2464
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Corporate Office Address:

Petland, Inc.
250 Riverside Street
Chillicothe, Ohio 45601
United States

Other Info:

Monday to Friday, from 9 AM - 5 PM (EST)

Help in Social Networks:

Summary of Petland Customer Service Calls

01:35 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Petland to Ask about:

Payments and Charges Question:

  • “Payment”
  • “Over charge” , Review # 1335388

Activation/ Cancellation Question:

  • “Cancel a line of credit”

Cards Question:

  • “I paid off my credit card when will it show paid in full on credit report?” , Review # 1451806

Staff Question:

  • “Poor customer service”

Product/ Service Question:

  • “Rude person from Petland Lake Frederika Florida called me on recorded line today asking me to buy a dog. I told her I bought a dog from Petland Lake Frederika in Orlando Florida area in October 2017. I asked to speak to the manager and she hung up” , Review # 1211130

Other Question:

  • “Pricing”
  • “Manager rude”
  • “Dog”

Petland Rating Stats

1.5 out of 5 stars
based on 68 reviews
See all 228 reviews

Rating trend


Petland Privacy Policy respects the privacy of all individuals visiting Petland's' website. This Privacy Policy will outline what type of information will collect and what may be done with this information. reserves the right to amend this Privacy Policy at any time. In that case, the changes will be posted here. Personally-identifiable information (such as The Customer's name, address, e-mail address, or phone number) will not be collected unless given by The Client of Petland voluntarily and knowingly. In the case that The User do submit personally-identifiable information to Petland it may be stored by and may be used by to contact The User of company services The Customer's personally-identifiable information WILL NOT be sold or given to a third party for use in marketing or solicitation. will confidentially maintain The Customer's personal information and will use it only to enhance or support The User's relationship with
Top Petland Products

Dog, Cat, Akita Dog

Petland Pros and Cons

Pros: I will never go back, Puppy we came to see, New puppy, Lots of inventory, Dog when i saw her

Cons: Customer service, Dishonesty, Animal conditions, Sold me a sick animal, Where they get their dogs from


Petland is a privately owned corporation. It is headquartered in Ohio. The Petland chain of pet shops was founded in 1967 in the United States and at the present time this is the largest chain in the world. The company has its stores in many countries all over the world: Japan, France, Canada, Chile, and South Africa. Petland offers tropical and marine fish, exotic birds, small animals, reptiles, puppies and kittens. Besides, Petland provides a diverse range of pet-related services, veterinary help, consultations on caring for a pet, distribution of pet-related merchandise. Adopt-a-pet is one of the most successful programs of Petland.

Petland reviews and complaints

Petland is ranked 73 out of 488 in Pet Stores category

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