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Summary of Petland Customer Service Calls

31 TOTAL CALLS
84% SUCCESSFUL CONNECTIONS
01:26 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Petland to Ask about:

Payments and Charges:

  • “Over charge”
  • “Payment”

Staff:

  • “Poor customer service”

Product/ Service:

  • “Rude person from Petland Lake Frederika Florida called me on recorded line today asking me to buy a dog. I told her I bought a dog from Petland Lake Frederika in Orlando Florida area in October 2017. I asked to speak to the manager and she hung up”

Other:

  • “I want to find out about why prices are changed once you arrive at the store locations on dogs”
  • “Sick Puppy”
  • “Medical issues”

Petland Rating Stats

1.5 out of 5 stars
based on 64 reviews
See all 220 reviews

Rating stats

  1. 47 reviews
  2. 12 reviews
  3. 0 reviews
  4. 2 reviews
  5. 3 reviews

About Petland

Top 5 Petland Products

Dog, Cat, Akita Dog, Rabbit, Dachshund Dog

Top 5 Likes about Petland

New puppy, I will never go back, Dog when i saw her

Top 5 Dislikes about Petland

Customer service, Animal conditions, Sold me a sick animal, Dishonesty, Where they get their dogs from

Summary

Petland is a privately owned corporation. It is headquartered in Ohio. The Petland chain of pet shops was founded in 1967 in the United States and at the present time this is the largest chain in the world. The company has its stores in many countries all over the world: Japan, France, Canada, Chile, and South Africa. Petland offers tropical and marine fish, exotic birds, small animals, reptiles, puppies and kittens. Besides, Petland provides a diverse range of pet-related services, veterinary help, consultations on caring for a pet, distribution of pet-related merchandise. Adopt-a-pet is one of the most successful programs of Petland.

Petland reviews and complaints

Petland is ranked 63 out of 441 in Pet Stores category

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Number of Comments

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Number of Calls

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