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Petland - My daughter bought a puppy at the Rockford Illinois
Petland - My daughter bought a puppy at the Rockford Illinois
She brought the puppy to the house to introduce her to the family. A few days later she had to take the puppy to the vet because of an "infection" well turns out she had kettle cough and so do my dogs. I had to take my dog to the vet and get antibiotics and cough meds....
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Location
Rockford, Illinois
Review #1316424 is a subjective opinion of poster.
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Petland - Lied about prices on phone drove an hour and a half

Lied too about dog prices once I arrived
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Reason of review
Pricing issue
Review #1305008 is a subjective opinion of poster.
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1.0
Details
I went in to the the Petland store in Lake st. Louis missouri with my mother at the end January. We decided to purchase some of the leftover Christmas clearance items on an endcap marked 50% off. Upon going to the register and ringing out we noticed some of the items...
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Author
Location
Lake Saint Louis, Missouri
Pros
  • I will never go back
Cons
  • Service
  • Dishonesty
  • Customer service
Review #1231634 is a subjective opinion of poster.
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Petland - Unpaid employee

1.0
Details
I was a customer at the Staten Island location by the Staten Island Mall and I seen a customer that got clocked out by his manager his manager Brenda did not tell him anything he was working till 8:40 while I was trying to decide I'm with fish I want to take he left the store at 8 45 and his manager said she clocked him out at 8:10 he did not know he was working without pay I don't know this young boy's name but he was a sweetheart and he deserves pay
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Review #1226884 is a subjective opinion of poster.
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1.2
Details
I bought a female rat whom was apparently pregnant because i only bought one now i have 11. I called the pet store they said i could bring the babies back in a month. This is my first rat i have no idea how to care for them. I called the store march 27 because my rat...
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Reason of review
Poor customer service
Review #1220725 is a subjective opinion of poster.
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1.0
Details
Petland - Puppy mills animal cruelty , terrible customer service
i got a dog a while ago ( 2008 )there. paid 1700 dollars for her ( *** dumb i know ) . she was purebred mini dachshund . anyways after getting her i did some research into her bloodline..and found out she came from some breeder in kansas...all good it would seem..nope...
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Author
Location
Cicero, New York
Reason of review
Bad quality
Review #1218785 is a subjective opinion of poster.
0 comments
1.0
Details
Went in to look at a new puppy (had previously bought a puppy from here with no issues) once inside we waited at least 15 mins and were passed by workers NUMEROUS times. Upon asking someone to see the puppy I was told “were too understaffed and don’t have time for all...
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Reason of review
Poor customer service
Review #1211672 is a subjective opinion of poster.
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Petland - Call from your employee Lake Frederika Florida rude hung up

I received a blind call from Petland Lake Frederika Florida on a recorded line. She wanted to sell me a dog. I told her I already bought a dog from Petland at Lake Frederika Florida. I asked to speak to the manager and she hung up on me.
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Author
Location
Orlando, Florida
Reason of review
Poor customer service
Review #1211130 is a subjective opinion of poster.
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Petland in Henderson, Nevada - Filthy and Roach Infested

1.1
Details
Had made a trip today to check out the animals and as my daughter was looking at one at the bottom me and her both witnessed roaches crawling on the floor by kennels, not just one but several. It was disgusting
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Location
Henderson, Nevada
Reason of review
Bad quality
Review #1208242 is a subjective opinion of poster.
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Petland - The worst experience ever

1.0
Details
The workers were rude and make you wanna ge tour he store dogs are dirty and too young to be sold and staff Isterrible
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Reason of review
Poor customer service
Review #1202295 is a subjective opinion of poster.