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3 comments
1.0
Details
Thank you Petland Frisco for our time we got to spend with our sweet Charlie. This Christmas Eve instead of showing our little boy his new golden retriever puppy we found out he had passed away overnight at Parker Animal and Bird Clinic in Plano. We purchased Charlie...
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Anonymous
#1262127

You should never buy a dog from a pet store. All they care about is profit and their bottom line-- they could care less that they sold you a sick dog. Next time go to a reputa...

Author
Reason of review
Bad quality
Preferred solution
Shutdown Petland
Review #980009 is a subjective opinion of poster.
0 comments
1.0
Details
Petland - Puppy Dachshund Review
Petland - Puppy Dachshund Review
 I purchased a puppy from Petland South Semoran in October 2016. I paid 2,400 Needless to say I fell in love with my puppy the moment I saw him. So I did it... I financed him. The very night I brought him home I ended up rushing him to the emergency vet he was pooping...
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Author
Reason of review
Warranty issue
Review #969498 is a subjective opinion of poster.
4 comments
1.0
Details
OUR DOG IS DEAD AFTER 12 DAYS On November 13th, 2016 we purchased a Papillon puppy from Petland. He was in the back and $100 off. We assumed there were just so many dogs that they had to have some in the back. They brought him out and it was love at first sight. He was...
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Anonymous
#1692786

That’s what happens when you buy a puppy mill dog from a pet store. No sympathy.

Author
Location
Jacksonville, Florida
Reason of review
Poor customer service
Loss
$2900
Preferred solution
Full refund
Review #962019 is a subjective opinion of poster.
0 comments
I was in their store for some time on a day when they were full of puppies for sale. I was actually buying dog treats and other items but I asked about a labrador who seemed to be older and was told he was 15 months. As the young girl answered my question she looked...
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Author
Location
Grandview, Missouri
Review #946434 is a subjective opinion of poster.
0 comments

Petland Customer Care Review

5.0
Details
Wow I have the best service ever. Maria was super amazing I was in the store just looking at the puppies didnt have any intention to buy one but Maria sold me 3 puppies she is wonderfull. puppies are healthy and beautiful. They provided all the breeders info. I give them 5 stars. Thank you Maria and Thank you petland... you guys made my life so much better with my 3 furry babies
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Author
Location
Atlanta, Georgia
Reason of review
Good customer service
Review #916951 is a subjective opinion of poster.
1 comment
1.0
Details
I have always been against pet stores, but I went against my better judgment and adopted a 10 week old lab puppy from Petland at Carriage Place on August 21st. The puppy ended up being almost $3,000 all said and done, which is ridiculous in the first place. We were...
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Anonymous
#1240644

Same thing happened to me!

Author
Location
Dublin, Ohio
Cons
  • Treatment of animals
  • Crooks
  • Customer service
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Full refund
Tags
Review #910860 is a subjective opinion of poster.
0 comments
1.0
Details
Petland - Terrible owners and puppy mills
i got a dog a while ago ( 2008 )there. paid 1700 dollars for her ( *** dumb i know ) . she was purebred mini dachshund . anyways after getting her i did some research into her bloodline..and found out she came from some breeder in kansas...all good it would seem..nope...
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Author
Location
Cicero, New York
Cons
  • Owner
  • Customer service
  • Dishonesty
Review #907892 is a subjective opinion of poster.
0 comments
1.7
Details
We drove 2 1/2 hrs to get our puppy, we had agreed on a price out the door via phone, when we got there they added $600 in taxes, out the door means taxes included to most people! Then since we lived so far we weren't able to keep the Vet appt so we didn't qualify for...
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Author
Location
Temple, Texas
Pros
  • New puppy
Cons
  • Dishonesty
  • Animal conditions
  • Sold me a sick animal
Reason of review
Not as described/ advertised
Review #891805 is a subjective opinion of poster.
0 comments
1.0
Details
Just bought a dog Saturday July 16 Th at night and the dog is sick!!! Respiratory infection and eyes infection. Does not eat for 4 days. Now I need to treat this dog for 14 days. Terrible experience. It was suppose to be a happy nice thing. They charged 2,600...
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Author
Location
Brownsville, Florida
Reason of review
Bad quality
Review #885631 is a subjective opinion of poster.
0 comments
1.7
Details
Petland - Dog Review from Hilliard, Ohio
Petland - Dog Review from Hilliard, Ohio
This is Jax, a grey Newfoundland. I got him when he was about 2 months old at a Petland in Hilliard Ohio. He was 5,000 dollars and little did I know that he was sick with bronchitis and pneumonia. They didn't tell me and when I took him to the vet 2 weeks later they...
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Author
Location
Hilliard, Ohio
Cons
  • Sold me a sick animal
Reason of review
Bad quality
Review #883618 is a subjective opinion of poster.