Petland
Reviews and Complaints
Petland
we bought and english bulldog from them about 6 or 7 months ago and they old me that i would be getting the AKC papers for her and we have not got them yet we keep calling them and asking about the papers and all they can tell is that thy dont own the dogs that they sell!! now how can you sell a dog for 3,500 and NOT OWN the animal you are maken that much money off of.
We really dont own the dog either we just have her and no way to really prove that she is ours and we cant even breed her!!
we are very upset and will NEVER go back to them for anything!! we want our money back or the papers or just take them to court.
PETLAND DID IT AGAIN!!
well when i posted my other one on petland i didn't get the papers or anyone to do anything for me well FINALLY i did and we got registration papers in the mail today. well i got on www.akc.org to register her online and i did everything it told me to do and this is what is said The information you entered indicates this dog should be a Female.
However, the litter was registered as consisting of 1 males and 0 females. Please verify the information you entered and try again. If the information you entered is correct and you are still receiving this message, please contact dogregonline@***.org or AKC Customer Service at 919-233-****. now you tell me that they run a good business!!
i am pissed and driving up tomorrow to tell them to shove it and i have had enough i am keeping the dog and i want my money back!!!!!
Don't go to petland in Lewis center ohio
I felt with them in saltwater fish and tanks and my fish have died and they tell you its your fault. The tanks leak and then they will tell you there's nothing they can do.
I had the tank for four months and they said its out of warranty. They tell you that they will help and it cost you more money.
I emailed there corporation office and all they can say is its privately owned, and I stated the name on the sign says petland so you can help. I have been working on this problem since August and I'm using the Better business bureau to help me.
Im pissed
i bought a baby rabbit that was the only one that would let me pick it up so when i got home it woudnt let anyone touch it and it keep on coughing so i went to the vet and they saied i needed to feed it more and i just got it so it was already sick i gave it a normal rabbit food suppl and guess what it died well kinda it was still alive but it woudnt move and seriosly i think there the one who made it sick the vet said i could put it down or i could pay 498$ to get surgery of coures i put it down because it was in so much pain i coudnt bear it any longer i feel so sorry for it it wasnt its fault it was abused in petland im still really mad and iv sued them for 467$
PETLAND STOLE MY CHRISTMAS
I bought a puppy from Petland on November 30, 2008. Since that time the vet bills have exceeded $500!
The puppy has so many digestive problems, she is on eight different medications and is still having diarrhea and vomiting. Petland refuses to discuss it at all and have had me banned from the store. Apparently, they don't like anyone saying "sick puppy" in a crowded store at Christmas! Well, my Christmas is ruined because the vet bills have taken everything I had and more.
Petland is digusting!
Their employees are liars. I don't understand how they sleep at night. They are trained specifically to deceive the public. I will never stop telling everyone I meet about the low-life thieves that work at Petland.
I'm glad I rescued my little Roxie from those monsters but I will NEVER do it again and I will campaign with all I have and every spare moment I have to make sure they don't do it to someone else.
Petland Lied about Ferret we bought
How petland views its customers
Iapplied and was hired at Petland, and after only one day on the job, I wouldnt go back for a million dollars. Okay folks, lemme fill ya in on my first day of training and how petland trains its employees and how to treat the customer.
You either make min. wage or commission, which ever is higher. Most of the dogs there sell for 2,500 or higher so you can make a easy 500 bucks in one day of sales. well when it came to the guy and owner who were supposed to train me, lets just say they were to busy selling dogs then to train me. Everytime theyd start to tell me a policy they would rush over to someone looking at pups. they wouldnt rather no miss a commission then do their jobs training a new employee. first off the owner lauren tells me that, my main goal is to sell a puppy and to make money, this is a commission job.Its not like "hey guys lets find these puppies homes", nope its like "move them out at any cost".
Wanna know how eptland see you, its costomers? take this in for consideration. I was about 3 hours into my first day and in walks couple asking if they can "play" with a puppy. The owner takes me off to the side and says "ewww they are trashy people, they arent here to buy, only to waste our time while they entertain themselves". The shes goes off in detail about "how poor these people look and that they have to be unemployeed because of their clothes". Personaly they looked fine to me, i mean they werent dressed like a movie star but they were wearing everyday average clothes that even Id wear... ya know jeans and teeshirt. Then the owner preceeds to tell me Petland refers to these people or people who just come into look as F.O.S. I was confused and asked "whats that mean"?, she said "full of ***"! I was SHOCKED!!! I was sooo offened becasue i had come into the store before i was hired just looking around at whatever and now i know they considered me F.O.S because I was only looking.
Okay it gets worse. my boss told me their policy is "that the customers isnt always right, and that petsmart had spoiled them into thinking they are". She said "if a customer comes in I have the right to treat them anyway I want to and i can say anything i want to". Well then we get a sweetheart lady in asking if we sold a particular type of catfood, and the owner says "do you see it on our shelves, you are *** for asking such a dumb question". I was appaulled, she could have just said "no Im sorry we dont". The lady was attacked unprovoked, she wasnt rude or anything, the owner just jumped on her.
Then get this, its my first day and a little boy about 8 asked to see a hampster and his mom was standing behind us holding a 2 year old in her arms. The owner came up and asked "umm whats this about...if we let ever kid hold our hampsters they get wet tail and die". The little boy looked all upset at his mom and she covered her daughters ears (the 2 yr old) and said can we have less of the (spelling the word out to the owner) D-E-A-D?" the owner barks back yelling "umm its about time your kids know about death, i think they are old enough". HOW DARE THE OWNER JUDGE WHAT A PARENT TELLS THEIR KID AND WHEN!!! Ive never seen a pet store where it is their policy to treat the customer like ***.and yes... it still gets worse!!!
In the front of the store they have animals in open cages called "petters". These are ferrets, guinea pigs, hampster, bunnies, and birds. Petters mean you can pet them, but on the cages it says "we may ***". well all day long kids come in and pinch and prod these poor animals. the ferrets have taken up biting as play. so many people dangle their arms into the cages that the ferret thinks to a game to ***. STORE POLICY ON BITES: pet counselors are not to hand the animal to someone who wants to hold it, if the wanna hold it they get it out for themselves or their kids. If they get bit, they should have read the sign that they *** and its their own fault. Well i was trying to straighten a water bottle up in a petter ferrets cage and the thing bit and drew blood on my hand. A few minites later a guy came in and i felt it was my duty to warn him that the ferret bites and not to handle it. Then my boss started yellin at me for tellin him this. Another gentleman decided to try and hold it because he has ferrets. The ferret bit on to him so hard blood poured down his hand and dripped on the floor... the owner once again said "pffff its his own *** fault". So i spent most of my day terried for some poor unsuspecting kid or adult to put their arm into a cage that says "petter", not "bitter" and get bit. Now i dont know about you, but ive got to much of a conscious to stand there and let some innocent person get hurt. My boss had the nerve to tell me "ya know if you spend most of your day up here at the small animal section youll never make any money. Um hello money or trying to keep someone from getting hurt, you be the judge, aparently they can ignore it,but i couldnt.
Next comes the fellow employees. I now you arent at a job to make friends but to do your job but there has to be some sense or comradory and loyalty. the minute two of the other girl pet counselors left, the other girl began tellin the boss "so and so stole my sale and so and so did this"... she got the two other girls written up after they left when they werent even there to defend themselves. it seems at petland that if someone is to much compeitetion to you and they are making more sales and getting more commission you do what you have to to get them fired so you can have more sales. I never heard one employee say one nice thing about another, it was all about getting someone written up.
Now about kittens. it seems that people off the street come in with litters of kittens and surreneder them to petland. petland makes a copy or their current drivers license and then keeps the plain off the street joe anybodies kittens and sells them for up to 150 bucks a pop. I have cats and my cats all came from friends or shelters. I couldnt in good faith sell someone a plain ol cat for 150 bucks when i know they can go to a shelter and give one a home or get one for free just about anywhere.theres are not breeds of cats, these are off the street kittens being sold for that price.
Damage Resulting = My first day was 10 and 1/2 hours long with no lunch or breaks. i came home that night in shock and disgust at my "new job". My boyfriend said I ranted for about three hours. Ive never quit a job after one day. I worked my first day and had two days off. i didnt spend those two days off relaxing, i spent those two days racking my brian wondering what i got myself into. I couldnt even sleep at night because everything i had witnessed was running through my brain. I dont have it in me to be that mean to work there. I cant be mean to customers, or to fellow employees but that seems to be normal policy.I cant treat people who come in just looking as what my boss said "F.O.S" because that pretains to me as well cus i came in before just looking. And how can a person stand their and watch his fellow man get bit but a animal that they know WILL not may bit??? One day working their was far to much for me. Petland does not care about you, the customer... they conserider you F.O.S unless you buy a 4000 dollar dog which may be a mix breed. They dont care if their petters *** you, they call you stupide for getting bit. They call you *** for asking questions. They dont care about the welfare of the puppy only about how much that puppy brings them in commission. They dont care about their employees cus if you leave or they get you fired its more money for them. work for petsmart or a pet supplier, but not petland. I thought it would be a great job but boy was i wrong.
When I actually did quit, after one day they were even ruder to me. They asked me why I was quitting, and i told them that i had to much of a conscious to work there. I told them i couldnt stand there and watch person after person stick their hands into cages where i knew they would be hurt and bitten. the owner just said well "if the customer gets bit, they are ***".Can you believe that??? Its not like their animals might ***, their petter WILL ***.The owner told me "well we figured you wouldnt have lasted"...Ive never been more happy about quitting a job, Id of felt like a sell out and a horrible person to have kept working there. I actually like people, theres no way I could work at a place who has no concern for its customers. Petland doesnt care about its pets, customers or employees.
One last thing I thought about the night before I quit was about their puppies health. Now Ive had tons of puppies in my life time but something they said about their dogs struck me as odd. When you buy a puppy, they give you Hypoglycemia med for the puppy and tell the new puppy parent to limit play for the first four days. The owner told me that after the puppies are taken home, their new owners might play to much with them making the puppy go hypoglycemic from loosing to much blood sugar and then crash and go into shock and maybe death. Now all of the puppies Ive owned over my life time have never crashed and killed over after playing to much. A normal health puppy will simply stop playing and go to sleep when its played to much, not go into shock. maybe their puppies arent as healthy as they say.
Ive got a friend who has a chipmonk from the store and it was a bitter when he got it, and it still is. Their small critters are treated so badly that they will never make good pets and its not even their fault. these poor animals are allowed to be stressed poked and prodded by teens and jerks cus petland doesnt care enough to protect them. Ive had gueina pigs for nearly 25 years and ive never seen pig pigs as agressive as petlands. I couldnt even get my hand in the cage long enough to give water to or pet the *** pigs.
I just want people to know that petland isnt worth your time because they dont consider you worth theirs. Do you wanna visit a store that considers you "F.O.S- FULL OF ***"?
I will never buy anything from Petland ever again
I bought a puppy from them and that is only because he was on sale and he looked almost exactly how I wanted him to look. He is a Dalmatian. They waved this full warranty *** in front of my face and me like an *** I believed them.
They promised that the puppy was perfectly healthy. The warranty was supposed to last a year. well after a couple of months the puppy's stomach began to swell up. i thought it was parasites so I took him to the vet. The vet said he had a heart murmur and that he could not digest sodium so his stomach began to swell.
I went back to Petland and asked them what there warranty would cover since the sickness is congenital. They basically said I was screwed that they were not responsible. They sold me a sick Dog and they didn't feel they were responsible! Their warranty is not worth ***.
The good news is the puppy is doing fine. I am keeping him on medications and on a special diet.
Sadly he still has the heart murmur but not like Petland would care.
PETLAND is horrible!
Petland Is Not Bad - Employee
I work at Petland in the kennels so I know exactly what goes on. I don't know about other places, but I know that the Petland Arboretum in NC is a place where the hierarchy is as follows:
Puppies
Birds
Fish
Managers
Employees
Want to know why the puppies are so expensive? Because our store managers drive out to the breeders to check conditions (I know this.) So that $3000 Bulldog is $1000 for the Bulldog and $2000 for the trip.
Some of my fellow kennel workers have been fired on the spot for not sanitizing their hands before touching a dog.
Like I have said, I cannot vouch for other Petland stores but the one I work in have the puppies as the highest priorities.
Never buy from PETLAND
PETLAND * PUPPY MILLS
An 8-month-long investigation by the Humane Society of the United States finds one national pet store chain is the country's number one supporter of puppy mills. An undercover investigation has tracked almost 17,000 puppies from Petland to puppy mills, most from puppy mills in the Midwest.
The Humane Society says many Petland stores across the country are supporting cruel puppy mills...even while telling unsuspecting customers that the dogs only come from good breeders. Most of the puppies come from a puppy mill in Minnesota which practices illegal procedures such as cesarean sections and spaying and neutering. Stephanie Shain, director of the HSUS Stop Puppy Mills
Campaign, says that like many pet stores, Petland Incorpation claims that they dont buy from puppy mills.
Petland Store 17657 North Dale MabryHwy,Lutz, Florida
I was told by two different employees at this Petland Store in Lutz, Florida that they would clip my parrot's wings and nails for the price of five dollars per parrot..this was on Tuesday. Today, on Thursday,when i went into the store, they first cut my african grey's toenail way too short and she was bleeding, they scared my lilac crown so bad, he was shaking when i got him back from them,then they hiked up the price that i had been quoted to thirty dollars, and told me that it was incorrect that i had been quoted the price of five dollars for each parrot..manager hid in her office, never came out to even speak to me, ridiculous, never will go back there again!
my husband was standing next to me when they quoted that 5.00 price to me. i raised cane with them, but they still charged me twenty dollars!! they obviously do not know what they are doing in this store, called to lodge a complaint at company headquarters, sent directly to someone's voicemail...they do not care about their customers or the animals, my parrot has been clipped by many folks, and never got cut like that! no apology, no empathy, no nothing!
they are very unprofessional!! they stink!!!
do not take your birds there to be groomed!
Former employee
Don't buy puppies from Petland (former employee)
I am a former petland employee. I advise not to shop at petland georgetown.
Not only was i treated horribly but i witnessed many customers treated poorley by the owner and manager. When i started i was intrusted on how to "deel" with customers and they take pride in kicking people out and scaming them for all the money that they can squeez out of you. They will do anything to sell you a very OVERPRICED puppy. A puppy they bought for $600 will cost you $3,500 Puppys are said to come from breeders, but many come in sick and are sent back to be put to sleep.
As a person working in petcare (former Vet-Tech) I advise youSearch your papers and internet for a puppy breeder DONT SHOP AT PETLAND!!! (georgetown)
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I had a similar experience at Fairfield petland I have papers but now the female English bulldog looks nothing like my male didn't get a pet agree with her either she was supposed to come from a John lapp Williamsburg indiana but when attempting to make contact it says it's a greenhouse so I believe papers are bogus my dog has a tail and a skinny body John at petland says he can prove she is legit but it's not possible I paid 4100 for this dog was told by animal care center that she looked like a Victorian bulldog not sure what to do may hire a lawyer the petland responsible is located in fairfield oh 45014
How could you spend $3500 on a dog and not have the papers before you wrote the check? What is wrong with you?
And then you want toe breed her anyway? Make more unnecessary puppies for $$$?
I hope you never get the papers. :(
this place could not be any worse than somethingsphishy, website somethingsphishy.com they are just awful! have lots of negative feeback online and BBB reports against them.
Take them to court, that seems to be what I have to do.